004 · Field Guide

Plain-English answers for the AI questions your team is actually asking.

Two core concepts, then a stream of fresh briefings on how small operations are using AI to retire the work nobody wants. Updated every two days.

005 · Toolkits

Toolkits. Patterns you can build tonight.

Self-contained recipes with the markdown to copy. No glue code on your side. Pick the pattern, drop the files into your project, and you're running.

006 · Briefings

Field briefings. Fresh every other day.

Trending questions from small and mid-size operators about putting AI to work without breaking what already works. Written for operators, not engineers.

2026-05-11 BRIEFING 013 5 min read

Tracking who uses AI (and who doesn't)

Companies are scoring employees by AI usage. The data shows it breeds distrust without improving results. Here's what works instead.

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2026-05-13 BRIEFING 014 5 min read

The AI accuracy problem no vendor mentions

AI tools promise automation but deliver 80-95% accuracy. For small businesses, that 5-20% error rate means real customer problems and wasted time.

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2026-05-15 BRIEFING 015 5 min read

Do you need an AI readiness assessment?

Most small businesses use AI but lack structure. Here's what readiness assessments measure, when they're worth the cost, and how to run one yourself.

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2026-05-03 BRIEFING 003 9 min read

Replacing the spreadsheet someone updates at 11pm

The fastest AI win for small operations isn't a chatbot. It's a scheduled agent that owns the manual report nobody wants. Here's how to spot the right candidate, scope it, and roll it out without breaking what's already working.

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2026-05-01 BRIEFING 002 7 min read

From ChatGPT to action: giving AI safe access to your business data

"Can I just paste customer data into ChatGPT?", every small-business owner this year. The honest answer, the four safer alternatives, and why MCP servers solve the problem properly.

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2026-04-29 BRIEFING 001 11 min read

AI for small business: a realistic 90-day plan

Most "AI strategy" advice is written for Fortune 500 IT departments. Here's what the first 90 days actually looks like for a 10-50 person operation, week by week, with what to skip and what to invest in.

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